Please read the information below:
We collect several types of information about visitors and/or users of our Services. We may collect this information either directly when you provide it to us or automatically as you navigate through the Websites or App.
(a) We will collect and process your personal data when you register for a Service/create an account, subscribe to a newsletter, submit feedback, enter a contest, fill out a survey, or send us a communication. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
We also collect your Internet Protocol (‘IP’) address. We use your IP address to diagnose problems with our servers and/or software, and/or to administer our Services and to gather demographic information.
(b) We may collect certain information that does not by itself identify a specific individual. Such information tells us about your equipment, browsing actions, the resources that you access and use the Services, such as your operating system and browser type. We use analytics and similar services, to help us to deliver a better and more personalized service to users by enabling us to estimate usage patterns, customize our Services according to your individual preferences, and speed up your searches.
(c) When you download our App and use our Services, we automatically collect information on the type of device you use and the operating system version, so we know the best version of the application to provide you. We do not ask you for, access, or track any location-based information from your mobile device at any time while downloading or using our App or Services.
(d) When you contact us for customer support we may collect additional information to resolve your issue.
We use information held about you in the following ways:
(a) We provide and support some of our Services through contractual arrangements with service providers and other third parties. We and our service partners use your Personal Data to operate our Websites and to deliver the Services. We would like to iterate that we will share your personal information but not the personally identifiable information. For example, we will share with our service providers that ‘x’ number of ‘y’ device users from ‘z’ country are using our application but not the user’s personalized information such as email id, mobile numbers or address.
You can access some of the information that we collect about you. With respect to your communications preferences, you can unsubscribe from newsletters by following the instructions included in the newsletter you receive or you can log into your account and update your newsletter and email subscription options. If your email address has changed and you would like to continue to receive newsletters, you will need to send an email request to email@example.com to update your email address information in your account and sign-up again for the newsletter. Occasionally we may send out emails concerning website disruptions.
We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the App, the events that occur within the App, aggregated usage, performance data, and where the App was downloaded from. We do not link the information we store within the analytics software to any Personal Data you submit within the App.
We currently do not share personal data with third parties for their direct marketing purposes without your permission.
If you have questions or complaints regarding this Policy, please first reach us by email at firstname.lastname@example.org and we may get back to you within another 24 to 48 hours.
EFFECTIVE FROM: 21-12-2017