This Privacy Policy describes the types of information we may collect from you or that you may provide to us when you visit the TraderSir.com websites or use our services located at www.tradersir.com (the “Websites”), or TraderSir mobile application (an “App”) (collectively, the “Services”), and our practices for collecting, using, maintaining, protecting and disclosing such information. This Privacy Policy applies to information we collect: (i) through our Services, and (ii) in text and electronic messages between you and our Services. This Privacy Policy does not apply to any other TraderSir services or any information collected by us offline or via third-party sites that may be accessed through hyperlinks on our Services.

By accessing or using our Services, you agree to this Privacy Policy.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE OUR SERVICES.

Please read the information below:

  1. Information we collect about you
  2. Where we store data
  3. How we use your information
  4. Disclosure of your information
  5. Choices regarding control of your personally identifiable information
  6. Cookies and other technologies
  7. Mobile Analytics
  8. Direct Marketing
  9. Changes to this Privacy Policy
  10. How do you contact us with questions?

1. INFORMATION WE COLLECT ABOUT YOU

We collect several types of information about visitors and/or users of our Services. We may collect this information either directly when you provide it to us or automatically as you navigate through the Websites or App.

(a) We will collect and process your personal data when you register for a Service/create an account, subscribe to a newsletter, submit feedback, enter a contest, fill out a survey, or send us a communication. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

We also collect your Internet Protocol (‘IP’) address. We use your IP address to diagnose problems with our servers and/or software, and/or to administer our Services and to gather demographic information.

(b) We may collect certain information that does not by itself identify a specific individual. Such information tells us about your equipment, browsing actions, the resources that you access and use the Services, such as your operating system and browser type. We use analytics and similar services, to help us to deliver a better and more personalized service to users by enabling us to estimate usage patterns, customize our Services according to your individual preferences, and speed up your searches.

(c) When you download our App and use our Services, we automatically collect information on the type of device you use and the operating system version, so we know the best version of the application to provide you. We do not ask you for, access, or track any location-based information from your mobile device at any time while downloading or using our App or Services.

(d) When you contact us for customer support we may collect additional information to resolve your issue.

2. WHERE WE STORE DATA

By submitting your personal data, you agree to the transfer, storing and processing of your data in our Database. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

3. HOW WE USE YOUR INFORMATION

We use information held about you in the following ways:

  • To present content from our Services in an effective manner for you and for your computer or mobile device.
  • To provide you with information, products or services that you request from us or which we feel may interest you.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our Services when you choose to do so
  • To contact you about our Services.
  • In any other way, we may describe when you provide the information or when we prompt you regarding a new use of information about you.

4. DISCLOSURE OF YOUR INFORMATION

We will share your personal data with third parties only in the ways that are described in this Privacy Policy. We do not sell, trade, rent or disclose your information to others, except as provided herein:

(a) We provide and support some of our Services through contractual arrangements with service providers and other third parties. We and our service partners use your Personal Data to operate our Websites and to deliver the Services. We would like to iterate that we will share your personal information but not the personally identifiable information. For example, we will share with our service providers that ‘x’ number of ‘y’ device users from ‘z’ country are using our application but not the user’s personalized information such as email id, mobile numbers or address.

(b) We will also disclose Personal Data in the following circumstances: (i) if it is required by law enforcement or judicial authorities, or to cooperate with a law enforcement investigation; (ii) if we have a good faith belief that we are required or permitted to do so by law or legal process; (iii) to protect our rights, reputation, property or the safety of us or others; (iv) to defend or enforce our rights or your obligations; (v) if the disclosure is required by mandatory professional standards; (vi) to a third party with your prior consent to do so; or (vii) if we are under a duty to disclose or share your Personal Data in order to enforce or apply any contracts or agreement that may exist between you and us including this Privacy Policy, our Website Use Policy and our Terms of Service. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

5. CHOICES REGARDING CONTROL OF YOUR PERSONAL DATA

You can access some of the information that we collect about you. With respect to your communications preferences, you can unsubscribe from newsletters by following the instructions included in the newsletter you receive or you can log into your account and update your newsletter and email subscription options. If your email address has changed and you would like to continue to receive newsletters, you will need to send an email request to support@tradersir.com to update your email address information in your account and sign-up again for the newsletter. Occasionally we may send out emails concerning website disruptions.

6. COOKIES AND OTHER TECHNOLOGIES

When you use our Websites, we may use cookies and other technologies in order to facilitate and customize your use of our Services.

7. MOBILE ANALYTICS

We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the App, the events that occur within the App, aggregated usage, performance data, and where the App was downloaded from. We do not link the information we store within the analytics software to any Personal Data you submit within the App.

8. DIRECT MARKETING

We currently do not share personal data with third parties for their direct marketing purposes without your permission.

9. CHANGES TO THIS PRIVACY POLICY

It is our policy to post any changes we make to our Privacy Policy on this page (with a notice that the Privacy Policy has been updated on the Websites). The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Websites and this Privacy Policy to check for any changes.

Your continued use of the Services after such modifications will constitute your agreement to the updated terms of the modified Privacy Policy.

10. HOW DO YOU CONTACT US WITH QUESTIONS?

If you have questions or complaints regarding this Policy, please first reach us by email at support@tradersir.com and we may get back to you within another 24 to 48 hours.

EFFECTIVE FROM: 21-12-2017